Previous incidents

I am happy to inform you that after 30 minutes of the incident being noticed, the datacenter mitigated an estimated 30 Gig attack against the network our servers run on. We are happy to announce this has now been resolved and we hope this should be resolved going forward.

We were unable to gather any data on the cause of the problem. The issue resolved itself after 1 hour of downtime. We will continue to monitor and gather data.

The node is back. We've got planned work upcoming to rectify this by switching hardware completely.

This is believed to be fully resolved, we aren't seeing any more downtime or high latency on the network.

This issue has been resolved. We are working with the datacenter to get more insight into this. If you wan to move to another node during this time, open a ticket.

We have deployed a solution and are keeping an eye on it to make sure everything is running smoothly. Both nodes should be showing online and servers accessible.

We are happy to inform you that this issue has been resolved. We are sorry for the downtime and glad it didn't take as long as we predicted.

The work has been completed and you should be able to access your servers now. We apologise for the downtime beyond our control.

According to the external service, a fix has been implemented and we're seeing positive results.

Please check to see if you can start your servers.